Frequently Asked Questions
Orders
Christmas cut off for our physical art prints is the 15th December. We only ship to the UK.
If you need our art in a hurry, why not buy an instant download? It's high-quality digital file of our posters that you can purchase and immediately download to your device. Print off at home or at your local print shop, keep the files forever!
Your welcome!
An instant download art print is a high-quality digital file of our posters that you can purchase and immediately download to your device, rather than receiving a physical product.
After downloading, you can print it at home, at a local print shop, or through an online printing service to create your own physical wall art.
Our method offers instant access to art, at a lower cost due to the absence of shipping and production fees. Your welcome!
We are a British company, everything is designed in the UK.
Please check your junk folder for your confirmation or download email, save us as a contact to prevent emails going into junk. If for some reason it’s not in there, just email hello@happygoods.co.uk with your full name & address and we can help.
We cannot offer cancellations, all sales are final.
Shipping
We currently ship our products to the UK only.
For our international friends:
Please see our instant downloads page where you can buy art print as a design file. This will be emailed to you automatically, you are free to print them off at home or send them to your local print shop.
Every order is made fresh, especially for you. We will need approx 3-7 working days to print and pack your order before dispatch. This may increase during busy periods.
Please note we don’t ship orders out on weekends.
We only deliver to the UK.
Instant downloads will be emailed to you automatically.
Shipping is calculated by weight and size of your parcel at checkout.
Shipping times depend on your selected delivery method chosen at checkout. Examples can be found below:
UK Royal Mail 48: 2 - 5 Days
UK Royal Mail 24: 1 - 3 Days
UK DPD Courier: 1 Day
Refunds
We do not accept returns or refunds on our instant downloads as your file will be automatically sent to your inbox.
We are happy to offer replacements or refunds if your item is faulty, damaged in transit or lost in transit.
We do not offer refunds if you have changed your mind, as everything is made to order and printed especially for you.
If your order isn’t perfect, whether something is incorrect or missing, damaged or faulty, please email us and we’ll make it right.
Email: emily@happygoods.co.uk
Planet Friendly
Prints
Our art prints are made and printed locally with UK delivery only. We use sustainably sourced paper and vegan friendly inks.
Frames
Our frames are made locally with UK delivery only. We use sustainably sourced wood with the best quality materials.
Instant Downloads
Our digital download method offers instant access to art, and lowers the carbon footprint as there is no shipping involved. Perfect for our international friends!
Instantly transform your space with our most environmentally friendly art!
Unanswered questions?
For more information and requests, please get in touch via by emailing us at hello@happygoods.co.uk
(please note we do not reply to emails at the weekend)